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About Klee Associates
Meet the Klee Associates Team!
Sandy Acker, ERP Solutions Manager
Cindy Kelly, ERP Solutions Manager
Lori Stone, Training Administrator
Laura Donovan, Director of Publications
Mark Downs, Subscription Sales
Gabriel Ramos, HelpDesk Manager
Terri Wylie, Customer Service Manager
Mailing address: Klee Associates, Inc. PO Box 781, Cedaredge, CO 81413 Contact us at: 1.877.832.2594
As President of Klee Associates, Andy has evolved from "one guy with a 4 page newsletter" to the leader of one of the premier JD Edwards and SAP training and consulting practices in North America. He considers himself very fortunate to have been able to attract some of the best people in the business to the Klee team. Until 2003, when Andy had to stop doing consulting and training and dedicate himself full-time to running the growing Klee Associates training and consulting practice, Andy had implemented JD Edwards solutions longer than most. He started with JD Edwards in 1989 and has been involved in training, consulting, and project management for 18 years. He was one of the first consultants to implement the Energy and Chemical Suite. He also has over 10 years experience with Advanced Pricing, dating back to before the first release on A7.1. Andy started publishing the JDEtips Journal and website in 2000. Andy developed the concept of Mastery Workshops for the install base in 2001, and is busy creating more value-add services for both new clients, and the install base. In late 2002, Andy made a decision to start www.SAPtips.com. Andy moved to the Western Slope of Colorado in 1999 after living 22 years in Denver. Andy can be reached Toll Free (US and Canada) at 1.877.832.2594 ext 210 or International: 1.970.856.4811. His email is Andy.Klee@ERPtips.com .
Stu Tolen heads up Consulting and Training services for Klee Associates. Stu has over 25 years of technical IT experience and is a former JDE/PeopleSoft/Oracle employee. He has worked with JD Edwards software for 17 years and is well versed in all Distribution modules. He participated in the development of the Energy/Chemical suite in World and led the development of the Transportation Management product in EnterpriseOne. Over ten years of his career were spent as an independent consultant where he assisted customers in the design and development of various software applications for the IBM midrange environment. Stu may be reached by phone at 1.877.832.2594 ext 180 or International at 1.970.874.4844. His email is Stu.Tolen@ERPtips.com.
Jocelyn has over 10 years of SAP experience. She has worked for a big 4 consulting firm as a Sr. SAP Consultant and then moved into independent consulting. Recently, she has developed ESA Roadmaps using Netweaver tools, including Visual Composer, XI, Enterprise Portal, and BI. She also led a CRM Business Process Re-engineering project. Jocelyn’s focus primarily has involved the Logistics modules of SAP and currently migrating clients to more user-friendly applications using SAP’s most advanced solutions. Jocelyn has recently joined the Klee Associates team and looks forward to working with clients to match our Mastery Level consultants to their training and consulting requirements. Jocelyn can be reached at Jocelyn.Hayes@ERPtips.com or by phone at 1.877.832.2594 ext 122.
Sandy joins Klee Associates with over 12 years of technical consultative sales experience and recruiting. She has supported companies across the country with IT solutions that assist organizations in implementing and maintaining technologies that keep them at the top of their industries. With a strong emphasis on customer service and client retention, Sandy will be your point of contact for our full range of services to support your needs. Sandy may be reached by phone at 1.877.832.2594 ext 140 or International: 1.972.964.1969. Her email is Sandy.Acker@ERPtips.com.
Cindy has over 12 years of business development experience and has impacted the growth of several successful consulting firms. Cindy has extensive experience in helping decision-makers by supporting their business goals. With a strong, consultative selling background both in business development and recruiting, Cindy has proven herself able to been able to satisfy client needs on critical projects by supplying mastery level consultants and trainers. Cindy 's IT sales background includes Boeing/McDonnell Douglas Technical Services, Volt Computer Services, Technical Information Associates, Inc., Modis, Howard Systems International/Questcon Technologies, and Automatic Data Processing (ADP). If you are interested in learning more about our Training and Consulting Services contact Cindy by email at Cindy.Kelly@ERPtips.com or by phone at 1.877.832.2594 ext 115.
Lori comes to JDEtips with a strong background in administration. She has a great focus on delivering the best possible training services to our clients. Lori lives in Montrose, Colorado. Lori may be reached by phone at 1.877.832.2594 ext 150. Her email is Lori.Stone@ERPtips.com.
Laura Donovan is Director of Publications for
Klee Associates, Inc., with responsibility for the SAPtips and JDEtips Journals
and the editing and production of our Mastery-Level Training Manuals. Laura has
over 30 years experience in the software arena, where she has specialized in
user documentation and training development and delivery. She’s held in-house
publications and training management positions and has worked as a consultant.
Mark joined Klee Associates, Inc. in January, 2005 as our Manager of Subscription Sales for both SAPtips and JDEtips. Mark has an extensive background in sales, and also worked for Ford Motor Credit for several years. Mark lives in Grand Junction, Colorado and is an avid fisherman. Mark can be reached by phone at 1.877.832.2594 ext 100 or International: 1.970.242.9366. His email is Mark.Downs@ERPtips.com.
Gabriel comes to JDEtips with a strong background in customer support. He earned his CIS degree and gained expertise helping Aspen, CO companies keep their systems operating effectively. Gabriel lives in Thornton, Colorado and is excited to be working with professionals throughout North America. Gabriel may be reached by phone at 1.877.832.2594 ext 170 or International at 1.303.953.8297. His email is Gabriel.Ramos@ERPtips.com.
Terri Wylie, Customer Service Manager Terri has 10 years medical transcription experience with three of those years running her own business before joining Klee Associates. She started in data entry and quickly became our Database Administrator before moving to serve as our Customer Service Manager. Terri may be reached Toll Free (US and Canada) at 1.877.832.2594 ext 110 or International at 1.623.845.2031. Her email is Terri.Wylie@ERPtips.com. |
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Klee Associates, Inc.
PO Box 781 Cedaredge, CO 81413 Phone: 1.877.832.2594 Fax: 1.413.714.6827 |