Onsite Training Catalog: SAP Solution Manager for Root Cause Analysis Training

Title Solution Manager for Root Cause Analysis Training
Length 5 Days
Delivery Group-Live, Instructor-led classroom training with hands-on exercises and one workstation per student.
Who Should Attend
  • Component problem analysis team members
  • Application team
  • Technical Quality Managers
  • Solution Architects
  • Technical Consultants
  • NetWeaver and Business Process Operations Team
  • Service and Support Consultants
Prerequisites Web AS, SAPTEC, Solution Manager, NW-WAS
Level Intermediate-Advanced
Advanced Preparation None
Objective To be able to perform diagnostics in order to isolate the component(s) causing the problem in a heterogeneous IT landscape.
Configuration Points
  • E2E Root Cause Analysis
  • Diagnostics
  • Solution Monitoring
  • Solution Manager for End to End Root Cause Analysis
  • Savings through E2E
  • Incident Management Process and Pre-clarification
  • Pre-clarification
  • Cross component Root Cause Analysis
  • Component Root Cause Analysis
  • Change Request Management
  • Change deployment
  • Pre-clarification
  • End to End Change Diagnostics
  • End to End Workload Analysis
  • End to End Trace
  • End to End Exception Analysis
  • Application Analysis and Data Inconsistency Analysis
  • Proving Stabilization of Solution Landscapes with SAP EarlyWatch Alert
To schedule a training session with ERPtips or to find out more information, email Training at ERPtips dot com.

Root Cause Analysis

Just like the ERPtips Journal, our training covers the entire SAP product line, from core SAP modules like Financials, Logistics, and HR/HCM, to NetWeaver-based components, to SAP's Business Suite applications, including CRM, SCM, and SRM. We train SAP implementation team members and super-users on any issues covered in the standard SAP course catalog, and we go beyond that to offer cutting edge configuration and reporting techniques that can fill the gap in your SAP know-how.

We help SAP clients and consultants solve business and technical problems with our library of undocumented features, timesaving solutions, and best practices. Request a free sample issue of ERPtips here.

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Testimonials

"The ERPtips instructor geared this class to the students and their companies' Basis environments. We covered important topics that are hard to find practical information on, like kernel upgrades and hotpacks. I was later able to apply this knowledge to my company's own SAP system.

To get exposure to all the key material in this course, I might have had to take about three courses from SAP itself. The instructor went the extra mile to make sure that everyone's questions were answered."

Pete Peters, IT Manager, Prym Consumer USA

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