Onsite Training Catalog: SAP Project Governance and Management Training Outline

Day 1 (Executive Focus)

Introductions and Participants Expectations

Introducing SAP: the Integration Paradigm

 

  • Enterprise software: history and evolution
  • SAP Footprint ("what we own")
  • 4 categories of change associated with enterprise systems
  • Typical benefits and organizational implications
  • SAP system-wide concepts (i.e. master data management, drill-down, audit trail, etc.)

Project Governance vs. Project Management

 

  • 5 domains of IT Governance
  • Governance challenges across the lifecycle of an SAP implementation
  • Linking change management to value realization
  • Reconciling individual and organizational perceptions of value
  • Process maturity and organizational readiness
  • Workshop: Defining the project's driving and restraining forces

Project Roles and Responsibilities, and Associated Challenges

 

  • Steering committee
  • Project team
  • Competency centers
  • External consultants
  • User communities
  • Planning for competency development

Executive Overview of Implementation Tools and Methodology

 

  • 5 phases of an SAP implementation
  • Highlight from survey on Blueprinting Best Practices
  • Scope and issue management
  • Decision-making in SAP implementations: challenges and best practices

Organizational Change and Business Transformation in SAP Projects

 

  • Common errors
  • Organizational change management activities throughout an SAP implementation
  • Managing the adoption curve
  • SAP knowledge resources for change management
  • Role of executive sponsors in communicating change
  • Exercise : Key messages for each stakeholder groups

Conclusion

 

  • Summary of key messages
  • Overview of topics covered in days 2 & 3
  • Course evaluation (day 1 participants)

Day 2 (Delivery & Executive Support - Project Kick-Off & Requirements Definition)

Project Preparation Phase

 

  • Purpose of Project Preparation
  • Overview of Work packages in Project Preparation
  • Leveraging the Project Charter
  • Exercise: Mitigating common risks in Project Preparation

Business Blueprint Phase

 

  • Purpose of Business Blueprint
  • Customer video testimonial: Blueprinting mistakes and value
  • Overview of general work packages in Business Blueprint
  • Overview of Development and Authorizations Work packages
  • Mitigating common risks in Business Blueprint
  • Requirements management and prioritization
  • Getting the right representation from the business community
  • Running effective blueprinting workshops
  • Exercise: Blueprinting to-do list
Overview of Realization, Final Preparation and Go-Live & Support Phases

 

  • What senior managers need to know about these phases
  • Typical risks and mitigation strategies

Objection-Handling: A "Survival Skill" for Project Managers and Sponsors

 

  • Root causes of objections and resistance
  • From denial to adoption, supporting employees through change
  • Exercise: Handling common objections

Conclusion

 

  • Summary of key messages
  • Overview of topics covered in day 3
  • Course evaluation (days 1 & 2 participants)

Day 3 (Project Management Tools, Realization & Testing)

SAP Implementation Support Tools

 

  • Solution Composer vs. Solution Manager
  • Accessing the Roadmaps through the HTML version of Solution Manager
  • Roadmap structure, terminology and resources
  • Exercise: finding accelerators relevant to your project

Realization Phase in Detail

 

  • Purpose of Realization Phase
  • Overview of Work Packages
  • Linking the Blueprint to the configuration
  • Configuration workflow
  • Configuration planning activities
  • Success factors in managing configuration
  • Creating test plans
  • Overview of Development and Authorizations Work packages in Realization
  • End-user training: strategy and tools
  • Test scenarios: avoiding common mistakes
  • Managing confirmation & integration testing
  • Reports, conversions, enhancements and interfaces
  • Exercise: leveraging ASAP accelerators from the Realization phase

Final Preparation Phase

 

  • Purpose of Final Preparation
  • Overview of Work Packages in Final Preparation
  • Exercise: Lessons learned from past projects and risk mitigation in Final Preparation

Go-Live and Support Phase

 

  • Purpose of Go-Live and Support
  • Overview of Work Packages
  • Help desk support guidelines
  • Lessons learned on sustaining operations
  • Exercise: Elements of a sustainment and benefits realization strategy

Conclusion

 

  • Summary of key messages
  • Review of to-do list
  • Course evaluation
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Course Pricing

To schedule a training session with ERPtips or to find out more information, email Training at ERPtips dot com.

This course material is licensed by Klee Associates, Inc.

Project Governance

This custom workshop provides executives, senior managers and project management teams with an understanding of best practices on SAP implementation governance, project/risk management and value/change realization. These three areas are covered at a high level in day 1, while days 2 and 3 focus on the methodology, tools and techniques for project realization.

Emphasis is on the roles and responsibilities of all project stakeholders when applying the Accelerated SAP (ASAP) methodology. Workshops on common risks (i.e. decision making, requirements definition, management of stakeholder expectations, organizational change) allow participants to discuss preventive and corrective actions relevant to their own project. Intended as an interactive session, this workshop is facilitated by a strategic business consultant from OTA, an Education and Services Partner to SAP Canada, US and AG.

Just like the ERPtips Journal, our training covers the entire SAP product line, from core SAP modules like Financials, Logistics, and HR/HCM, to NetWeaver-based components, to SAP's Business Suite applications, including CRM, SCM, and SRM. We train SAP implementation team members and super-users on any issues covered in the standard SAP course catalog, and we go beyond that to offer cutting edge configuration and reporting techniques that can fill the gap in your SAP know-how.

We help SAP clients and consultants solve business and technical problems with our library of undocumented features, timesaving solutions, and best practices. Request a free sample issue of ERPtips here.

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Testimonials

"The ERPtips instructor geared this class to the students and their companies' Basis environments. We covered important topics that are hard to find practical information on, like kernel upgrades and hotpacks. I was later able to apply this knowledge to my company's own SAP system.

To get exposure to all the key material in this course, I might have had to take about three courses from SAP itself. The instructor went the extra mile to make sure that everyone's questions were answered."

Pete Peters, IT Manager, Prym Consumer USA

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