Onsite Training Catalog: SAP Organizational Change Management Training Outline

Days 1 and 2

Defining SAP Organizational Change Management (OCM)

 

  • The integration paradigm: typical impacts/benefits of enterprise systems
  • OCM in support of value realization
  • Maturity Model for Value & Change
  • Strategic Vs. Project-Level OCM
  • Strategic levers for change
  • Project-level core OCM activities/deliverables
  • OCM and the ASAP Roadmap

OCM Charter & Plan

 

  • Change team roles and responsibilities
  • Elements of a change charter
  • Planning and estimating OCM efforts
  • OCM inputs to program/project risk management

Stakeholder Analysis and Communications Planning

 

  • Assessing value perceptions
  • Guidelines for effective value messaging
  • Overview of communications accelerators
  • Using the Perception Risk Assessment tool

Executive Alignment, Governance and Sponsorship

 

  • Responsibilities, Decision-Making
  • Using SAP Business Maps and Solution Composer to educate stakeholders
  • Ingredients of a cascading sponsorship strategy
Business Readiness Assessment and Strategy

 

  • Planning the SAP impact analysis process: guidelines and lessons learned
  • Macro-impact analysis using SAP accelerators
  • Micro impact analysis (job role level)
  • Linking OCM to End User Training: strategy and synergies
  • Establishing communities of practice

Transition Planning & Execution

 

  • Organizational designs: from functional silos to process workflow
  • Transition management checklist
  • Involving local business managers in transition planning

OCM after Go-Live: Lessons Learned & Best Practices

 

  • Common errors after Go-Live
  • Monitoring adoption and taking corrective actions
  • Keeping sponsors engaged in benefits realization
  • Sustaining communities of practice

Optional Day 3

A three-day version of the workshop is also available. It incorporates a one-day 'hands-on' SAP simulation with participants running a business through the full cash-to-cash cycle and gaining a practical understanding of enterprise integration.

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To schedule a training session with ERPtips or to find out more information, email Training at ERPtips dot com.

This course material is licensed by Klee Associates, Inc.

OCM

Experienced SAP implementers are unanimous: effective organizational change management (OCM) is critical to value realization. This workshop provides participants with SAP specific lessons learned, methodologies and tools to mitigate risks and advance success such as aligning all stakeholders, integrating OCM tasks and deliverables, and developing business readiness.

Participants familiarize themselves with key OCM accelerators for communications, impact analysis and transition planning by applying them to their own change initiatives. The workshop also shows how SAP Solution Composer, a repository of business maps, process scenarios and key performance indicators, can be leveraged to support stakeholder education and alignment before, during, and after the implementation is completed.

Just like the ERPtips Journal, our training covers the entire SAP product line, from core SAP modules like Financials, Logistics, and HR/HCM, to NetWeaver-based components, to SAP's Business Suite applications, including CRM, SCM, and SRM. We train SAP implementation team members and super-users on any issues covered in the standard SAP course catalog, and we go beyond that to offer cutting edge configuration and reporting techniques that can fill the gap in your SAP know-how.

We help SAP clients and consultants solve business and technical problems with our library of undocumented features, timesaving solutions, and best practices. Request a free sample issue of ERPtips here.

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Testimonials

"The ERPtips instructor geared this class to the students and their companies' Basis environments. We covered important topics that are hard to find practical information on, like kernel upgrades and hotpacks. I was later able to apply this knowledge to my company's own SAP system.

To get exposure to all the key material in this course, I might have had to take about three courses from SAP itself. The instructor went the extra mile to make sure that everyone's questions were answered."

Pete Peters, IT Manager, Prym Consumer USA

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