Onsite Training Catalog: Defining SAP Business Requirements Training Outline

Day 1

Defining Business Requirements: Challenges & Critical Skills

 

  • Exercise: Requirements Risks: Root Cause Analysis
  • Knowledge Areas for Requirements Analysis: PMI and IIBA
  • Business requirements and Commercial off-the-shelf-software (COTS): Do's and don't's
  • Overlapping responsibilities: Business Analyst Vs. Project Manager; Functional Consultant Vs. Software Configurator

Requirements Management in SAP: The Big Picture

 

  • 4 categories of SAP-enabled change
  • Types of requirements (business, user, functional, quality of service, implementation, constraints)
  • Defining scope and project boundaries
  • Documenting high-level Business Requirements
  • Case Study Exercise: Elements of a business case

SAP Resources for the Business Analyst

 

  • Understanding the SAP Business Process hierarchy
  • Why reinvent the wheel? Leveraging SAP Solution Composer and available on-line process documentation
  • Workshop: Solution Composer Treasure Hunt
  • How requirements fit into the overall ASAP methodology
  • Solution Manager: what it is, how it can support business analysis

Defining (and Managing) Stakeholder Expectations

 

  • How cross-functional process integration can lead to conflict
  • Stakeholder mapping techniques
  • Understanding your stakeholder's frame of reference
  • Establishing a subject matter expert advisory committee
  • IT Governance and requirements management
  • Driving decisions (and compromises)
  • Exercise: Presenting an SAP "Industry Best Practice" to an hostile stakeholder
Day 2

Requirements Elicitation

 

  • Requirement elicitation methods and techniques
  • Documenting the As-Is: when and to what level of detail?
  • Workflow mapping and associated narrative
  • Defining metrics
  • Case study exercise

Facilitating Requirements Workshops

 

  • Workshops vs. Meetings...
  • Workshop planning checklist
  • Workshop facilitation
  • Exercise: The workshop kick-off

Requirements Documentation

 

  • Documenting the To-Be business model
  • Documenting system behaviour
  • Recording actor actions and system responses;
  • Documenting operational specifications or use cases
  • Case study exercise

Data Requirements

 

  • Conceptual data modelling
  • Understanding SAP Master Data
  • Case study exercise

Day 3

Requirements Analysis

 

  • Prioritizing requirements
  • Practicing effective change control
  • Requirements analysis and SAP gap-fit analysis
  • Requirements traceability
  • Case study exercise

Requirements Validation

 

  • Developing the Business Requirements Document
  • Validating the Business Requirements Document against the SAP Solution Design
  • The role of peer reviews
  • The iterative nature of requirements
  • Exercise: Presenting to the Requirements Validation Committee

Quality Assurance and Testing

 

  • Requirements traceability throughout the implementation lifecycle
  • Using requirements to drive testing

Conclusion
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To schedule a training session with ERPtips or to find out more information, email Training at ERPtips dot com.

This course material is licensed by Klee Associates, Inc.

Business Requirements

Effective management of business requirements is critical to the success of Commercial-Of-The-Shelf (COTS) software solutions like SAP. This workshop provides participants with techniques, skills and resources to ensure that SAP solutions are aligned on critical business requirements. Emphasis is on the application of requirements elicitation techniques (as defined in the IIBA Business Analysis Body of Knowledge) that leverage SAP implementation methods, tools and documentation.

Just like the ERPtips Journal, our training covers the entire SAP product line, from core SAP modules like Financials, Logistics, and HR/HCM, to NetWeaver-based components, to SAP's Business Suite applications, including CRM, SCM, and SRM. We train SAP implementation team members and super-users on any issues covered in the standard SAP course catalog, and we go beyond that to offer cutting edge configuration and reporting techniques that can fill the gap in your SAP know-how.

We help SAP clients and consultants solve business and technical problems with our library of undocumented features, timesaving solutions, and best practices. Request a free sample issue of ERPtips here.

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Testimonials

"The ERPtips instructor geared this class to the students and their companies' Basis environments. We covered important topics that are hard to find practical information on, like kernel upgrades and hotpacks. I was later able to apply this knowledge to my company's own SAP system.

To get exposure to all the key material in this course, I might have had to take about three courses from SAP itself. The instructor went the extra mile to make sure that everyone's questions were answered."

Pete Peters, IT Manager, Prym Consumer USA

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