Onsite Training Catalog: SAP CRM Sales Training

Title CRM Sales Training
Length 5 Days
Delivery Group-Live, Instructor-led classroom training with hands-on exercises and one workstation per student.
Who Should Attend
  • Those interested in gaining in-depth knowledge of CRM sales processes
  • Consultants
Prerequisites Basic knowledge of mySAP CRM and experience with customization
Level Beginner-Advanced
Advanced Preparation None
Objective To master sales scenarios supported by CRM and any customization that may be necessary.
Configuration Points
  • Sales scenarios
  • Call planning
  • Activity management
  • Area management
  • Opportunity Management
  • Copy control
  • Quote management
  • Order management
  • Quote and order management
  • Pricing
  • Contract management
  • Rebate processing
  • Case study
To schedule a training session with ERPtips or to find out more information, email Training at ERPtips dot com.

CRM Sales

Just like the ERPtips Journal, our training covers the entire SAP product line, from core SAP modules like Financials, Logistics, and HR/HCM, to NetWeaver-based components, to SAP's Business Suite applications, including CRM, SCM, and SRM. We train SAP implementation team members and super-users on any issues covered in the standard SAP course catalog, and we go beyond that to offer cutting edge configuration and reporting techniques that can fill the gap in your SAP know-how.

We help SAP clients and consultants solve business and technical problems with our library of undocumented features, timesaving solutions, and best practices. Request a free sample issue of ERPtips here.

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Testimonials

"The ERPtips instructor geared this class to the students and their companies' Basis environments. We covered important topics that are hard to find practical information on, like kernel upgrades and hotpacks. I was later able to apply this knowledge to my company's own SAP system.

To get exposure to all the key material in this course, I might have had to take about three courses from SAP itself. The instructor went the extra mile to make sure that everyone's questions were answered."

Pete Peters, IT Manager, Prym Consumer USA

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